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Printwise Total Care Program |
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| Printwise provides a turn-key service program which covers all your maintenance needs. Under our Total Care Program, a Printwise factory trained field specialist will respond within 2 to 4 hours in the event your system is down. | ||
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No more waiting for days or weeks for a call to be completed because here at
Printwise parts and supplies are housed locally at our main facility in San
Jose, California. With Panasonic's Remote Diagnostic System (RDS) we have the ability to clear a maintenance call before it becomes a major problem. We consider our customers to be more than just a number, so don't be surprised if your Printwise field specialist drops by just to see how your account is doing. |
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| What is Remote Diagnostic System? | ||
| RDS is a Panasonic software program which gives Printwise Office Solutions the edge when it comes to customer service. RDS enables your field specialist to monitor your Panasonic copier, multifunction and fax devices remotely for service needs, track usage history, program address information, be notified of periodic maintenance needs and enable remote information collection. | ||
| View PDF on Remote Diagnostic Software | ||